Thank you for choosing Roxcot as your shopping destination. We strive to provide you with a seamless shopping experience, which is why we have put together this Shipping Policy to provide you with all the necessary information regarding shipping and handling of your orders.
At Roxcot, we ship from the USA to worldwide destinations. We process orders during business days (Monday to Friday), with a cut-off time of 6:00 PM. Orders placed before the cut-off time will be processed and shipped on the next business day.
Processing time for all orders is 1-3 business days. Once your order has been processed, it will be shipped via the shipping method of your choice. We offer free shipping for all orders within the USA and a flat rate of $11.95 for worldwide shipping.
Shipping times may vary depending on your location. For orders within the USA, delivery time usually takes 4-5 business days, while international orders may take up to 15-20 business days. Please note that shipping times are only estimates, and delays may occur due to unforeseen circumstances such as weather or customs issues.
We offer a 35-day return policy for all products purchased from Roxcot. If for any reason you are not satisfied with your purchase, you can initiate a return by contacting our support team at [email protected]. Please note that the item must be returned in its original packaging, unused and undamaged.
Refunds for returned items will be processed within 5-12 business days after we have received the returned item. Please note that we will only process the refund if the item is returned in its original condition.
If you have any questions or concerns regarding shipping, returns or refunds, please do not hesitate to contact us at [email protected]. We are always happy to assist you in any way we can. Thank you for choosing Roxcot for your shopping needs.